At AuraPK Store, customer satisfaction is our priority.

- We offer a 7-day return or exchange policy from the date you receive your order.

- The product must be unused, in its original condition, and with all original packaging.

- If you receive a damaged, defective, or wrong item, please contact us within 48 hours of delivery with clear photos or a video.

- Refunds are processed only after the returned product has been received and inspected.

- Delivery charges are non-refundable, except if the mistake was made by our team.

- Products damaged due to misuse, accidents, or normal wear and tear are not eligible for a refund or exchange.

- Customized or personalized products (if any) are non-refundable.

- To request a return or refund, contact our customer support with your order number.

Thank you for shopping with AuraPK Store.